Customer Care

The furniture on our website has dimensions that specify the height, depth and width of a product. You can use these dimensions to measure a… Read More

By purchasing from Jack’s Furniture, you agree to our Terms & Conditions, which outline important details regarding orders, payments, warranties, returns, and more—ensuring a smooth… Read More

1. The Goods you purchase come with guarantees that cannot be excluded under the Australian Consumer Law. If your product is faulty, broken or otherwise… Read More

Jack’s Furniture Goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a… Read More

At Jacks’s Furniture we care about the safety of our customers.Whilst every action is taken in manufacturing our products to the highest standard, you should… Read More

Quality furniture is an investment, and with the right care, it can stay beautiful and functional for years to come. Our product care guide provides… Read More

When will my online order be ready for collection or delivery? Our friendly team will advise the collection date or delivery ETA if not supplied… Read More

By purchasing or using a Jack’s Furniture Gift Card, you agree to our Gift Card Terms & Conditions, which cover redemption, expiration, refunds, and other… Read More